Can I park my car at the Dene Guest House?
Answer: Yes, you can. We charge ?10 per day, you can add private parking when you make your reservation on our direct website. We will reconfirm availability and where to park. We give priority to car parking to our direct customers who make their reservation on our direct website or via phone with us. We only have 2 parking spaces so please make your request in advance to secure a spot. Our car park is located behind the guest house with easy access via our garden.
Public Street Parking with park-meter reading (no guarantee for availability)
There is also the option to use the public parking slots just outside the guest house (excluding permit holders) Prices from ?2.20 per hour with a maximum stay of 4 hours. These parking slots are FREE OF CHARGE on Saturday & Sunday but we cannot guarantee availability. Also free from 5:30 pm to 8:30 am Monday to Friday, no guarantee for availability.
For Edinburgh Sightseeing there is no car required. Most major attractions can be reached by walking or by public transport, by taxi if someone among your group has walking difficulties. Car parking in the city centre is extremely limited, expensive and comes with strict stay restrictions.
For everyone travelling up North by car to explore bonny Scotland consider picking up your rental car on your departure day.
Bicycle storage available free of charge
Our back garden has a bicycle rack so anyone arriving by bicycle is welcome to use it. Simply ask.
Below are some other frequently asked questions & answer relating your stay.
Can I check-in late?
Answer: Yes, you can check-in late. We have a self-check-in system and will provide you with the instructions. When you make your reservation on our website here, you can add a "late check-in" free of charge when you complete the reservation. You can also request the self-check-in if you want to stay flexible with your arrival time.
What does it mean to "book directly" with Dene Guest House?
Answer: Booking directly means making your reservation with us and NOT through travel website such as booking dot com, Expedia, hotels.com etc. Benefits of booking directly: better prices,breakfast included, priority for room requests, guaranteed bed preference, pets stay free and much more.
What time is breakfast and what is served?
Monday to Sunday from 8:00 am to 9:30 am (earlier breakfast available on request, the day before)
I am checking out early, can I have breakfast before 8 am breakfast starts?
Answer: Yes, you can have early breakfast. Please let us know the day before so we can prepare this for you. We offer a continental self-service breakfast with freshly boiled eggs, porridge and much more.
Can I check-in early?
Answer: You are welcome to come to the guest house from 9 am onwards to leave your luggage with us. Often we can already give a key or prepare a self-check-in, so you will not have to interrupt sightseeing only to collect your keys.
Can I check-out late?
Answer: Our usual check-out time is by 11 am. If you wish to stay a little longer in the room, this is often no problem but please ask on your departure day. We offer luggage storage free of charge and our breakfast room can be used as well if you still have some time to spare.
What is the difference between a hotel and a guest house?
Answer: A guest house is less informal and naturally does not have 170 rooms where one room looks like the other. If you prefer to stay in a smaller place and have closer contact with the people living and working there consider staying with us.
Are there any restrictions on coming and going? Do I need to be back at a certain time?
Answer: No, once you are checked in you will have your own keys and can come and go as you like, even after midnight. You do not need to let anyone know what time you leave or come back.
Do I need to bring my own towels, bed linen, hair dryer or toiletries?
Answer: No, the beds are made by our housekeeping team (Thais & Sarah) and towels are provided too. Each room is also equipped with a hairdryer and we provide shower gel & shampoo along with other toiletries in our shared bathrooms.
Will my room be serviced during my stay?
Answer: Yes, your room will be serviced on a daily basis to stock up your tea&coffee tray, empty the bins, make your bed and freshen up the bathroom. Bed linen & towels will be changed on a regular basis depending on the length of your stay or simply drop towels on the floor to have them changed.
Can I leave my luggage with you after check out?
Answer: Luggage storage is available and free of charge in our breakfast room, which will be locked.
Why do I need to provide an arrival time?
Answer: If we are not advised of an arrival time, we may not be there to personally welcome you when you arrive. An estimate of your arrival time is very much appreciated for example 2-3 pm. Naturally, we understand that changes happen due to flight delays or road traffic. We also have a self-check-in system for guests who are unable to provide an arrival time or simply wish to stay flexible.
Is staff available all the time?
Answer: As some of us are living and working at the Dene, we are mostly there and can be reached via our reception bell. However, on some occasions, we are also out and about to go shopping for the guest house or simply have some spare time. If we are not in the guest house, our internal phone can be used free of charge to contact us if there is an emergency and the business mobile number is displayed as well to drop us a text message. On check-in, we make all our guests aware of how to reach us.
What is an en-suite room?
Answer: As a traditional guest house we have rooms with an attached private bathroom, these are en-suite rooms. There are also other rooms where you share the bathroom facilities with other guests. Naturally, we understand the rooms with shared bathroom are not everyone's taste but we can assure you that our shared facilities also enjoy a very high cleaning standard and are checked several times during the day and first thing in the morning. Some of our TripAdvisor reviews left very nice comments about the shared bathrooms and their experiences.